SaaS: Who needs release management?

Google shows us the importance of release management: Google Docs users are having trouble printing, exporting, and importing files, following a recent update to the alleged Microsoft killer. As reported by the IDG News Service, a Google employee has acknowledged the problems with a pair of posts to the company’s Google Docs Help discussion forum. “We’re currently looking into this issue,” said a Google person identifying herself only as Marie. “Thanks a lot for your patience. I’ll be providing any relevant updates.” … Google acknowledged problems with a suite a day after it battled serious delays in the delivery of … Continue Reading →